What personal data do we collect?
We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet.
When you register with us, visit our website, use our services, make an enquiry, order products or services from us, you may be asked to provide some personal data such as your name, address, telephone number and e-mail address.
We also automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. (See below.) This data is used only in an anonymous form; no individual is identified.
A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.
You can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent.
How do we use your personal data?
We may use your personal data to carry out research about our visitors' and clients' demographics, interests and behaviour. We do this to better understand our visitors, clients and potential clients. This research is compiled and analysed on an aggregated and anonymous basis.
When you give us personal data, that data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area.
To whom might we disclose your personal data?
We may pass your personal data to other data processors, such as off-site contingency locations and payment bureaus.
Except as set out above, we will not disclose your personal information unless we are obliged to do so or allowed to do so, by law, or where we need to do so in order to run our business (for instance where we outsource services or other people process data for us).
Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.
Inaccuracies and Corrections
We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting us.
Memberships and Registrations
Registered and trading address:
Surrey GU7 1NS
Company Registered in England No.01334524
Financial Services Authority No. 304147
BIBA Membership No. 000339
IIB Membership No. 4/0589/5/00